Privacy Policy

1. Introduction

At CiteVista (operated by Sufi Tech), we respect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our automated AI-powered SaaS platform.

2. Information We Collect

Account Information: Email address and name provided during registration.

Usage Data: Interactions with our platform, including features used and credit consumption.

Analysis Data: Input data (brand names, keywords) provided for automated AI visibility analysis.

Payment Information: We do not store your credit card details. All payment transactions are processed through our secure third-party Merchant of Record.

3. How We Use Your Information

• To provide and maintain the automated analysis services.
• To manage your account and credit balance.
• To generate AI reports as requested by the user.
• To communicate regarding support inquiries and technical updates.

4. Data Sharing & Third Parties

We do not sell your personal data. We share data only with trusted service providers necessary for our operations:

• Cloud Hosting: To run our platform infrastructure.
• AI Model Providers: To process your automated analysis requests.
• Payment Processors (Merchant of Record): To handle secure billing and tax compliance.

5. Data Retention & Security

We implement industry-standard encryption to protect your information. Your data is retained as long as your account is active. You may request account deletion at any time via our support channels.

6. Cookies

We use essential cookies to maintain your session and ensure account security.

7. Contact Us

For any privacy-related questions, please use the "Need Support?" form in your dashboard or contact us directly.